A N A L Y T I C S T U R B O

Loading

FAQs

Navigation

General

As soon as you start with Analytics Turbo, our team conducts an initial and detailed review of your environment and schedule the Kick-off meeting to discuss initial findings and establish an action plan to start with the support and maintenance services.

Findings and relevant information from monitoring and support tasks are displayed on your Analytics Turbo Dashboard.

The Analytics Turbo Dashboard provides a consolidated view of trends, flags, and predefined metrics to keep you informed 24/7.

Additional to the regular support, a monthly meeting will be held to review current projects and initiatives for which the Agile On-Demand service may be required.

Analytics Turbo Team will observe the strictest possible rules of confidentiality and professional conduct. The assigned personnel will sign and be held accountable to a Non-Disclosure Agreement.

Yes. Our team has the expertise to provide you with advice and best practices before, during, and after the migration.  You can also rely on Agile On-Demand for project work and on our BI Connector to facilitate migration/integration activities.

The monthly Support fee includes support and maintenance activities plus free access to the add-on features specified in your package, Analytics Turbo SMB, Analytics Turbo Standard, or Analytics Turbo Premium. For project work and development, Analytics Turbo offers Agile On-Demand with a preferential hourly rate. You will pay only for what you use, for any development work needed on a monthly basis. This keeps you in control of your budget and enables faster and better rollouts.

Analytics Turbo enables your team to stay focused on core BI activities. With Analytics Turbo, you allow your team to do what they do best avoiding the hassles associated with maintenance and support. Analytics Turbo provides your company with expertise, talent, and tools to manage your environment while your team takes care of what adds value to your Analytics processes.

Our comprehensive and proven service offering leverages the benefits of having an experienced support partner to contribute to the overall management of your Power BI ecosystem easily and cost-effectively, without having to hire specialized or additional resources.  You can stay focused on the core of your BI projects while we do all the rest.

Findings and relevant information from monitoring and support tasks are displayed on your Analytics Turbo Dashboard. The Analytics Turbo Dashboard provides a consolidated view of trends, flags, and predefined metrics to keep you informed 24/7.

Additional to the regular support, a monthly meeting will be held to review current projects and initiatives for which the Agile On-Demand may be required.

Yes, our team escalates to Microsoft any break-fix code issue and handles all the Ticket Escalation Process with Microsoft on your behalf. We have a preferential SLA as a Gold Partner.

Our team will be available and ready to assist you with any technical support via email or phone within the time frame specified in your Analytics Turbo Agreement and under the preferential SLA offered.

Analytics Turbo is a solution for companies of all sizes, across all industries and geographies.

Most of our customers have between 2 and 4 Business Intelligence tools. The Analytics Turbo Team assists with recommendations and provides best practices on how to manage governance, handle support, and optimize processes with multiple BI tools.

No, the scope of Analytics Turbo is only at the software level. As part of our processes and as a result of maintenance and support analysis, we offer hardware recommendations, but we do not make any adjustments.

One of the benefits of Analytics Turbo is Agile on-demand. It gives you the flexibility and ability to have at your disposal the best BI team in North America at a preferential rate for any development work when required.

What we do:

  • BI Strategy & Data Governance Consulting
  • Infrastructure Design & Technology Selection
  • Custom BI Development and Implementation Professional Services
  • PM and BA Services
  • Custom Application Development
  • Support & Application Management Services
  • Cloud Data Migration